- Returns and exchanges are accepted within 7 days of receipt.
- Items must be unused, in original condition, and returned with packaging and order details.
- Returns are free; Hakawi covers return shipping.
- Report damaged or incorrect items within 48 hours with photos.
- Refunds are reviewed in 3–5 business days and issued within 7.
- Order changes may be requested within 24 hours before processing or shipping.