- Orders are prepared within 2–4 business days.
- Shipping time is separate and shown at checkout.
- Tracking is sent once the order is handed to the courier.
- Customers are responsible for accurate contact and address details.
- Reshipping fees apply if an order is returned due to incorrect details or failed contact.
- If delivery is delayed over 15 days, the customer may cancel and receive a refund, except in circumstances beyond Hakawi’s control